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Doug Buchanan is the Assistant Chief Fire Officer at Buckinghamshire Fire and Rescue Service. With almost 23 years in the fire and rescue sector, he has held diverse roles across service delivery,…

Conor Byrne is the Head of Finance and Procurement at Royal Berkshire Fire and Rescue Service. He has been with the Service for almost 20 years.

Emma joined FRIC in 2015 as a property / commercial claims handler having worked for Ansvar for 5 years previously. Emma has a wealth of experience managing both Commercial property and Liability…

Ben joined FRIC in November 2020 from Markerstudy, predominantly as a motor claims handler to manage claims. He also has a wealth of experience in liability and pet insurance claims handling. Ben…

Nic is Head of Claims at Thomas Miller (PI Division) and responsible for all claims across 3 discretionary Mutuals (Fire and Rescue Indemnity Company, Activities Industry Mutual and the Livery…

Since 2005, Sue has been the Risk Manager for Devon and Somerset Fire and Rescue Service, where she oversees risk management, insurance, and business continuity. In 2024, Sue was seconded to FRIC to…

Mark has been the Mutual underwriter of FRIC since December 2021.  Mark works closely with the Mutual Manager and with other colleagues of the FRIC team who look after the existing Members and…

Simon joined Thomas Miller in September 2017. He has been working with FRIC since September 2024 and attends all Committee and Board meetings; assists with the preparation of agendas and minutes of…

Sophia has been the Mutual Manager of FRIC since September 2024, having managed another Mutual since January 2018.  She works closely with the Chairman and the Board of Directors as well as the…